Here you can find a selection of commonly asked questions by the bride and groom that we usually answer by email and phone.
Do you do all of the photo shoots?
Yes. All photo shoots are performed by John Green accompanied by his wife and partner Sharon Green. We never send trainees to cover a wedding, because for us it is very important to maintain the same level of quality at all photo shoots. Our videographer and editorial expert Alejandro Ornelas also joins us in many shoots to provide the best level of service to our clients.
Do you do weddings all over?
Yes, we will go to any part of Northern Nevada or Northern California. We are not limited in any way in terms of traveling to make our photo shoots. We are accustomed to traveling, since, thanks to the Internet, many couples from different places hire us for their weddings.
Are the travel costs included in the prices?
They are included for any part of Northern Nevada or Northern California. For other locations a budget should be requested separately.
What time do you start the taking photos on the wedding day?
We normally start 2-3 hours before the ceremony at the bride and groom’s hotel so that we leave enough time for traveling. For example; if the ceremony starts at 5pm, the photo session at the bride and groom’s hotel would start around 2pm.
Do you take group photos at the end of the ceremony?
Yes. This is the only exception we make in terms of spontaneity. We think that the group photos of the newlyweds and friends are interesting and there is no problem with taking them.
Do you take photos during the meal?
We do not take photos during the meal, except in some exceptional moments. A break is taken from the first course of the meal until the desserts come out. Photographs of people eating don’t come out good and it is better to let them rest and enjoy their meal and calmly converse.
How many photos are taken in each photo shoot?
We normally take 150 photographs per hour. In a complete wedding we can take up to 1000 photos, keeping in mind that can take many photos at once and there are many repetitions. We first sort out the photos according to our criteria of quality and then we deliver a selection consisting of a minimum of 300 edited photographs.
Do you take the photos in color or black and white?
Most of the photos are in color and later are converted into black and white. However, in special occasions we shoot in black and white to obtain amazing crisp images. We always turn in two versions of all the photos, one version in color and another one in black and white. This way, we will always have at our disposition both versions of all the photos.
Do you submit a CD or flash drive with all of the photos in high resolution to be able to print them?
Our wedding packages include flash drive copies with all of the photos in high resolution so that they can easily be printed, make copies and use as desired with no restrictions.
Do you retouch the photos?
All of the photos submitted are retouched digitally for optimal printing. The 500+ photos, are retouched one by one, adjusting the color, contrast and smoothing out the skin color in the close-ups, etc… The photographer makes the adjustments and retouches what he considers necessary for each photo.
Who chooses the photos for the album?
The photos for the album are usually chosen by the bride and groom. After the wedding we send all of the photos in a low resolution via email to the newlyweds so that they can make a selection. Then, the newlyweds send us a list of the photos they have selected and we start to layout the album. Later, when the album is laid out we send it via email to the newlyweds so that they can give us their approval before printing.
How many photos fit in an album?
If we want to put large photos that stand out with an elegant design we will not be able to put hundreds of photos because the album would be too packed with photos. Everything depends on the size of the album, the smaller the album the fewer photos we can put. After years of experience we have verified that the best sizes are the following: we put 100 photos in the 30 sheet 15x15in. album; we put 80 photos in the 30 sheet 12x12in. album; and we put 60 photos in the 30 sheet 10x10in. album. Evidently, these sizes are only a recommendation based on our experience.
Is the album printed on normal or photographic paper?
We always print our albums on photographic paper because it has the highest printing quality and it is the most durable. Our albums are of high quality, both the printing and the binding, as it is a product which has to last a lifetime.
Is it possible to only have the CD or Flash drive with the photos without the album?
Of course. In all of the wedding packages we always turn in 3 copies on a flash drive with all of the photos and choosing to have the album is totally optional.
What can I do if the church or the resort has an exclusive photographer?
To have an exclusive photographer is illegal because it goes against the free competition of the market. No one can make you use a specific photographer, neither in the church or the resort. Defend your right to choose the photographer for your wedding.
Do you offer the service of Photobooth?
We do not offer the service of Photobooth because we prefer to be 100% concentrated in the wedding photo shoot.
What can I do if the church or resort makes me pay a ‘fee’ for bringing my own photographer?
This is a way for them to pressure you to use the photographer they contract exclusively. There are many resorts and churches that don’t make you pay a ‘fee’. Defend your rights, negotiate with the resort or church. Keep in mind that we are not responsible for paying any ‘fee’.
What is the timeline for handing in the work?
The timeline for handing your wedding package is 2 months. Everything depends on the time the bride and groom take to select photographs for the album. Normally, after the honeymoon, the pictures are sent to the bride and groom to make the selection and within 30 days we usually submit all the work.
Do you offer a contract?
We always make a formal contract in which both parts promise to fulfill their responsibilities. The photographer promises to submit all of the work requested with the quality and within the timeline agreed upon with the client. On the other hand, the client promises to make the respective payments in the timeline agreed upon.
What is the method of payment?
Payment is made in two parts. First, 50% of the payment is made to reserve our services. And after the wedding, the other 50% is paid the day we send via Internet all of the photographs. All of the payments will be made through a bank transfer.
How can we hire your services?
It is more and more common to do the process through the Internet since there are many couples that hire us that live far from where we live. Internet is an easy and fast way of communicating which we use and believe in. To hire our services, simply send us an email with all the details of your wedding (dates, places, times, etc…). With that information we will make a budget where you will find all of the details for making a reservation. Many thanks ahead of time for choosing our services.